Case Study - A Better Chance

A Better Chance faced challenges in fostering an inclusive and cohesive work environment while supporting the growth and development of its team. 

Key challenges included:

• Upskilling People Managers: Many people managers need the skills and confidence to lead with empathy and accountability, essential qualities for creating a positive and inclusive workplace culture. Research supports this, with 88% of U.S. workers agreeing that empathy leads to more effective leadership, while 85% believe it directly boosts performance and productivity (ATD)

• Addressing Generational Differences: With a multi-generational workforce, enhancing collaboration and belonging across age groups was a priority. Studies highlight that 89% of employees view generational diversity as a positive aspect of work, and 87% believe it fosters innovation and problem-solving (Live Career)

• Developing Practical Tools for Success: Team members sought actionable resources to thrive in their roles and contribute effectively to the organization’s growth goals.

Recognizing these needs, A Better Chance sought a tailored learning and development solution to align team dynamics with organizational objectives while fostering a culture of trust, communication, and clarity.

Reimagine Talent Co. collaborated with A Better Chance to empower its team through a customized program designed to enhance people manager development, foster belonging, and navigate multi-generational work environments. The program focused on:

• Identifying Opportunities for Growth: Through stakeholder interviews and a review of internal materials, Reimagine Talent Co. gained insight into the organization’s unique challenges and opportunities, ensuring the program was tailored to A Better Chance’s goals and culture.

• Equipping People Managers with Foundational Skills: Managers were upskilled to lead with empathy, accountability, and understanding, creating a supportive and inclusive environment for their teams through a training series and leadership coaching.

• Providing Actionable Tools for Success: Practical resources such as worksheets, toolkits, and LinkedIn Learning paths were designed to empower employees with ongoing development opportunities.

• Building an Inclusive Workplace Culture: Leaders and individual contributors learned strategies to address generational differences and foster collaboration, enhancing a sense of belonging across the organization.

This program aligned team dynamics with organizational priorities, creating a foundation of trust, communication, and inclusion to drive future growth and success.

Our multi-phased program equipped A Better Chance’s team with a range of essential skills to drive growth and foster a thriving workplace. 

People managers gained foundational leadership abilities, including fostering accountability, collaboration, and empathy, to better support their teams. Individual contributors developed skills to enhance their personal performance and align their contributions with organizational goals. 

Senior leaders were empowered to focus on broader strategic priorities, thanks to a more confident and capable team. Additionally, the programming helped build a culture of clarity, communication, and trust, ensuring alignment with A Better Chance’s mission of empowering scholars.

WHAT OUR PARTNERS ARE SAYING ABOUT OUR WORK

“This has been such a great partnership. Our staff has found value in the sessions and working with the team has been a joy.”

-Damaris Herron-Watkins, Chief Finance and Operations Officer, A Better Chance 

“The Reimagine Talent team is incredible! They went above and beyond to tailor their services to our organization's evolving needs over the course of our partnership.”

-Wes Waletzko, Manager, Operations and Assistant to the CFOO, A Better Chance